Dubai: Whether you are a long-time resident or a visitor on a short stay in Dubai, the safety you feel in the city is unmistakable. It's also something you can play a part in protecting through Dubai Police's 'Police Eye' service.In an effort to encourage community participation and cooperation between residents and law enforcement, Dubai Police’s special service allows residents and visitors to report any suspicious activities or incidents they may notice, which pose a threat to public safety and the community’s security.Here is all you need to know about how to use the service.Which kind of incidents can I report?According to Dubai Police, the service is designed to address activities or incidents that pose a threat to public safety and community security. So, you can report incidents of:Public disturbancesVandalismHuman traffickingCrimes against women and childrenBeggingTraffic violations (like reckless driving, illegal racing)Suspicious vehicles or gatheringsDrug and alcohol-related issuesGamblingOther criminal or suspicious activitiesDetails to provideWhen submitting a report, make sure you follow these guidelines by Dubai Police:Include a clear description of the incident.Specify the location where the incident occurred.Attach any supporting evidence, such as images, videos, or voice recordings, if available.Ensure the information provided is accurate and truthful. False reports can lead to legal consequences.The incident must have occurred within the geographical boundaries of the Emirate of Dubai.How can I access the service?There are three different ways in which you can access the service:Dubai Police appDubai Police website – www.dubaipolice.gov.aeSmart Police Stations (SPS)How to file a report through the ‘Police Eye’ serviceRegardless of which option you choose – app, website or Smart Police Station – the steps to follow will be similar.Select the ‘Explore services’ option on the platform and under ‘individual services’ look for the service titled ‘share information’.Next, select the ‘Police Eye’ service.Tap on ‘start service’.You will first need to select the location where the incident took place.Next, attach any documentary evidence like photographs or audio files.Finally add your comments.You will need to then check the box that confirms that you take full responsibility for the provided details.Tap on ‘Submit’.The service is available 24/7 and based on the nature of the report, it will be transferred immediately to the relevant department for prompt action.If you want to follow up or need further assistance, you can contact Dubai Police’s non-emergency number on 901 or use the live chat feature on the app or website.Anonymous reportingWhile the service allows users to submit a report anonymously, Dubai Police also notes that providing your contact details may help authorities follow up if additional information is needed.
