iPhone Duo crackgate: Apple breaks silence on screen cracks, offers replacements

Apple has responded to reports of cracked screens on its first foldable iPhone, the iPhone Duo, after some owners said the inner display developed damage within hours or days of purchase.The company says only a small number of devices are affected and has advised customers experiencing display problems to contact AppleCare for a replacement. However, Apple has not explained what causes the cracks or confirmed whether a wider fix is planned.The reports have raised questions about the durability of the new device, particularly around its hinge and central screen crease.iPhone Duo screen cracking: What to knowApple acknowledges the issue: A small number of iPhone Duo units have reported inner-display problems.Replacement available: Apple advises affected customers to contact AppleCare.Cracks near the hinge: Some users report unusual resistance or a crunching sound before noticing screen damage.Cause remains unknown: iFixit has suggested a possible hinge-related problem, but this has not been confirmed by Apple.Other complaints: Users have also raised concerns about screen glare, selfie quality and apps that are not yet optimised for the foldable display.What has Apple said about the cracked screens?In a statement to Mashable, Apple said the response from early iPhone Duo users had been positive, with developers working to adapt their apps to the phone’s foldable design.The company then acknowledged the display problem, saying it affected a “small number” of devices.Apple’s advice to customers is to contact AppleCare if they experience issues with the inner screen so they can seek a replacement.