Dubai: If there’s one app you need in Dubai, to apply for services and pay bills, it’s the Dubai government’s official service-based app – DubaiNow.Below, learn how you can gain access to hundreds of amenities, and stay on top of official processes with the tap of a button.What is DubaiNow?Simply put, DubaiNow is the app for all your city services – it is an integrated platform that gives individuals access to more than 280 government and private sector services, from over 44 entities.Launched in 2015 by Digital Dubai, the government entity overseeing digital transformation in Dubai, the app is available for free on Google Play Store and Apple App Store.The app supports the city’s Digital Shared Channels Initiative, a key strategy by the Dubai government to simplify access to services for residents, businesses and visitors through seamless, integrated, round-the-clock platforms. The Initiative aims to strengthen Dubai’s position among the world’s top three cities in digital, human-centred service delivery, and drive its digital economy, as part of Dubai Economic Agenda D33.In May 2026, Digital Dubai announced that more than 180 new services are set to be added to the DubaiNow app by the end of February 2027, bringing the emirate closer to achieving the objectives of the Digital Shared Channels Initiative.What are DubaiNow’s key benefits?According to Digital Dubai, these are the main advantages of using the DubaiNow app:Variation of services covering all main city experiences for citizens, residents, and visitors.Safe and easy payment solutions for your payments and transactions.One app that is an alternative for many other apps, saving you time and effort, as well as storage space on your phone.Easy access with unified credentials for all your daily transactions and services. All your require is your UAE PASS, to log in.What categories of services are available on DubaiNow?With new features being added regularly, DubaiNow is your gateway to a number of different entities and services. Here are the categories you can find on the app, right now:BillsSocialTransportDonationsResidencyLegalRecreationHousingHealthEnvironmentEducationIslamWhat services can I access via DubaiNow?Each category, mentioned above, offers a number of related services that you can access and apply for, right through the app. We break down each category and list of services offered, below.BillsThe Bills category is likely to become your most-used feature on the app. DubaiNow offers an integrated platform, where you can pay nearly any kind of bill, from electricity and water to traffic fines and phone bills. Here’s the full list of bill payments that are currently available:DEWA bill: Pay your Dubai Electricity and Water Authority (DEWA) bill directly through the app.Empower: Manage and pay your Empower district cooling bills.Etihad WE bill: Etihad Water and Electricity integrates utility payments for the Northern Emirates, alongside other municipal services. Use this section for easy bill management and tracking.DEWA Easy Pay: Pay bills across the board – from your electric vehicle charging bill to your Green Bill – through one easy payment.DEWA refund request: Need a refund from DEWA? You can make the request through the app, as DEWA’s artificial intelligence powered system offers automated refunds for up to Dh4,000, within minutes.Salik top-up: Top up your Salik through the app and track your account so you’re on top of your toll payments.Traffic fines: Pay all traffic fines associated with your vehicle, in one place.ENOC fuel: DubaiNow app allows for contactless, cashless mobile payments for fuel at ENOC petrol stations.ENOC VIP: If you are registered as a VIP customer at ENOC, this feature allows you to top-up within the app.e&: Settle your Etisalat bill through this service.Du: Pay your du bill through this service.nol top-up: Top up your nol card for public transport through the app, by entering your card’s Tag ID, choosing the recharge amount, and paying securely online.Dubai Municipality easy payment: Quickly settle Dubai Municipality related bills, fees and fines through this service.Customs top-up: If you’re a business owner, you can top up your Dubai Customs duty account for easy payment of customs duties, deposits and related charges.SocialThe Social category connects users directly with government and private organisations for community-related affairs, from something as simple as reporting a pot hole in the road, to something as personal as tracking funeral arrangements for a loved one.Here are the services you can avail, through this category:Endowment No Objection letters: Apply for an official No Objection Certificate (NOC), issued by Awqaf Dubai, to legally verify approval for endowment-related transactions, Waqf management, or minor fund allocations.Getting married: You can apply for premarital medical tests, and request a premarital certificate before registering your marriage.Dubai events: Discover a dedicated city events and calendar section to stay updated on local happenings.Dubai landmarks: Locate Dubai’s landmarks and learn more about what you can expect when visiting.May They Rest in Peace: End-of-life bereavement services, permits and related notifications for families.Volunteer: Run in partnership with the Community Development Authority (CDA), this section allows users to register for local community service roles.Report urban issues (Madinati): Report road, traffic and infrastructure issues through the Madinati smart reporting service.TransportWhether you’re looking to renew your driving licence, apply for a permit, or want to report an accident, you can access these and many other services through the Transport category of the app. Here are the services you can expect:Salik top-upTraffic finesVehicle renewal: Renew your vehicle’s registration.My vehicles: A dashboard where car owners can view and manage their vehicle’s details, including registration, traffic fine information, ownership transfer and more.Accident locations: View live traffic incident and road closure information through this feature.Fuel locations: Locate the nearest petrol station, track fuel costs and pay digitally through the app.Tasjeel Centre locations: Find Tasjeel Centres, which offer vehicle testing and registration services, across Dubai, via this updated map.ENOC VIPRenew licence: Renew your driving licence in a few simple steps.My licence: Manage and view your driving licence; this feature allows you to always have a digital version on hand.EV management: Manage your electric vehicle (EV) account, register new electric cars and handle Green Charger services directly through the app.Parking permits: Buy and manage virtual seasonal parking permits for public parking spaces across Dubai.Plate number transfer: During the process of selling your car, you can transfer a vehicle plate number digitally through the app.Driving test appointment: Advance booking is required for driving tests, and the app makes it easy to find and make an appointment for a convenient date.Register a vehicle: The Roads and Transport Authority (RTA) requires you to register a new or used car under your name, before you drive it, and you can complete this process on the DubaiNow app.E-scooter permit: If you don’t have a driver’s licence, you will require an e-scooter permit before using this mode of travel. Apply for the permit through the app.Vehicle licensing certificates: Apply for this certificate through the app – it serves as an official record that a car, truck or other motor vehicle is legally registered with the government and has permission to ply on public roads.Traffic status certificate: This official document from the authorities proves that the driver or vehicle has a clean record, no active fines and a valid registration status; it is used when applying for car insurance, and can also be provided to employers or courts when required. Apply for the document through the app in a few simple steps.Traffic clearance certificate: A traffic clearance certificate is an official document proving that a driver or vehicle has no pending traffic fines, legal restrictions, or unresolved violations. It is commonly issued by the authorities when selling, exporting, or transferring car ownership.My plates: A useful dashboard if you own multiple vehicles, this section keeps your vehicle records, fines and payments organised.Change vehicle ownership: The app allows both buyers and sellers to handle vehicle transfer steps, including the sale and purchase agreement, directly from their mobile phones.Cancel vehicle registration: Begin the process of cancelling your car’s registration through the DubaiNow app, by verifying vehicle details and paying any pending fines and fees.Report an accident: You can report minor accidents through the app, by filling out the location and accident details and submitting relevant pictures.Parking subscriptions: Purchase, manage and renew seasonal parking cards and subscriptions through this app feature, which is a collaboration between DubaiNow and Parkin, which is Dubai’s official public and private parking operator, under the RTA.Pay for parking: If you’d rather avoid subscribing and want to pay on the go, use this feature to enter your vehicle plate details and parking zone code, and complete the payment via digital payment options.Parking outside Dubai: The app offers an easy way to connect you with payment platforms for parking in other emirates, like Abu Dhabi or Sharjah.nol top-upCourier services: You can send packages and documents locally, by booking pick-up and paying online. The service is available from Monday to Saturday and has a standard service charge of Dh30 for packages weighing no more than 5kg, with the following dimensions: 30 x 30 x 30cm.Public transport fines: If you received a fine on the Metro or on a public bus, you can pay for it directly through the DubaiNow app.Residency and citizenshipThe platform allows users to handle immigration and residency tasks directly. Here are the services on offer:Check visa status: If you’d like to know when your residence visa is expiring, you can check its status through the app.Manage family residency: A useful dashboard that organises your family member’s visa information in one place, this section allows you to view, renew, sponsor or cancel visas for your spouse and children.Pay residency fines: Do you have an overstay fine, or other visa-related penalties due? Pay for it through the app – it shows you listed violations, and offers a secure payment platform.Domestic worker: The app offers streamlined domestic worker services, allowing residents to manage visas, contracts, medical fitness tests and Emirates IDs for home staff digitally.Get family residency: Manage, renew or apply for family residence visas using the app.Official reports: This section allows users to request, view, and download government-issued documents and verified certificates, such as travel reports or entry/exit movement statements for yourself and your dependents through the General Directorate of Residency and Foreigners Affairs – Dubai (GDRFA).Visit visa: If you’re inviting friends or family members to Dubai and applying for their visit visas, you can manage the visa, pay for it and track its status through this section.Legal and justiceFor matters related to court case management, emergency services, and legal declarations and certifications, the DubaiNow offers a unified digital system for applications and requests. Here are the services on offer:Court case inquiry: Check the status of any Dubai Court cases related to you directly, and track legal and judicial updates.My legal cases: If you have more than one case in court, this section lets you keep an eye on updates for all pending cases.Search for legal professionals: The app provides legal consultation services in partnership with the city’s Legal Affairs Department, and you can use this section to find and connect with verified legal professionals.Police clearance certificate: The police clearance certificate or good conduct certificate is a vital document if you’re seeking a new job, a new home, or moving to a different country. Apply for it directly through DubaiNow.Endowment No Objection lettersMy credit report: Check your personal credit report and credit score through DubaiNow, thanks to its partnership with the Etihad Credit Bureau.Civil status: Use this section to access and apply for pre-marital and marriage certificates, medical records, vaccination plans, and other similar services that require a collaboration between Dubai Courts and the Dubai Health Authority (DHA).To Whom It May Concern: Apply for an official To Whom It May Concern certificate, which verifies specific facts about an individual, vehicle or business. It is commonly requested to prove details like property ownership, vehicle damage from weather, and driving history, to third-party organisations, courts or foreign authorities.Police Station locations: To quickly discover the nearest Dubai Police station, navigate to this section and use the map.We Are All Police: Through this community reporting service, you can connect with Dubai Police and report road incidents, law violations, and non-emergency safety observations in order to help maintain public safety.Economic Security Incident: If the crime you have observed is economic in nature, and involves financial violations, report it confidentially through the app. Examples include money laundering, bribery, forgery and fraud.Ask a lawyer: Access pro bono and voluntary legal consultations through the app.Visit a detainee or inmate permit: Apply for and conduct a virtual video call with an inmate incarcerated in Dubai.Worker’s voice: Developed by Dubai Police, this feature allows private sector employees to file workplace complaints online without visiting a physical office. Examples of complaints include unpaid or delayed wages, poor or unsafe working conditions, and occupational health and safety violations.Report human trafficking: Connect with the authorities to report human trafficking or seek victim support.Recreation and leisureWhether you’re looking for certain landmarks, or want to apply for recreational permits, the DubaiNow app offers a simplified way to do so. Here are the services available:Dubai events: Calendar of upcoming events in the city.Dubai landmarks: Explore Dubai’s famous landmarks through this guide.Fishing licence: Apply for a recreational fishing licence in Dubai digitally – the permit is free for residents and covers line-and-hook fishing in approved coastal areas.Drone permit: Apply for a drone operation permit, through this integrated service offered by the Dubai Civil Aviation Authority (DCAA).Destinations and more: This comprehensive service allows users to explore and book tickets for public parks and recreational facilities across Dubai.Caravan camping permit: Obtain a free 30-day caravan camping permit for select public beaches in Dubai, through this feature, which is in collaboration with Dubai Municipality.On-site filming permit: If you would like to shoot video or photos at Dubai Culture locations, such as museums, historic neighbourhoods and heritage sites, you can apply for a filming permit through the app.Housing As a resident of Dubai, you’ll require access to a variety of services, from paying your utility bills to disposing furniture or verifying a title deed. Avail of these services through the Housing category in the DubaiNow app: Contractors and consultants list: Gain access to contractors and consultants licensed by the authorities.Request temporary road access: If you are a land owner, you can apply for a temporary access road for land plots in areas where asphalt roads are not available.EmpowerDEWA billDEWA account: Access your DEWA dashboard, where you can track your utility consumption, pay bills, and manage other key services.DEWA smart response: The app allows users to self-diagnose and report electricity or water interruptions, and track technical team field visits in real time.DEWA consumption verification: Monitor your electricity and water usage to make better decisions and save on utility costs.DEWA refund requestDeactivation of electricity/water (Move-out): Clear outstanding bills, pick your disconnection date, and confirm your security deposit refund method when you move out of a home.Activation of electricity/water (Move-in): Once you finalise a new home, activate electricity and water right from the app through DEWA’s Move-in service.Transfer of electricity/water (Move-to): Use this facility if you are moving to a new home in Dubai, and want to transfer your DEWA account.My properties: View and manage your real estate assets through this facility, which connects you directly to the Dubai Land Department (DLD).Buy or sell property: Created with the DLD, this secure feature facilitates real estate buying and selling transactions 24/7, and is accessible to all property owners and investors. Use the facility to generate a sale and purchase agreement (SPA), sign the SPA, transfer the purchase amount and service fees, and view the title deed and receipt.Title deed verification: If you’re a tenant, finalising a new apartment, you can use the app to verify the landlord’s title deed and ensure their legitimacy and credibility.Adjust housing fees: If the rent of your home has increased or decreased, the tenant or the owner is responsible for informing the Dubai Municipality of the fee adjustment. Residents can apply to amend Dubai Municipality housing fees on leased or owned units based on rental value, through this facility.Numbering houses and buildings: Apply for assigning and installing a house number through this service.Property valuation certificate: Make an official request for a Taqeemi certificate – an official government assessment of a property’s fair market value, issued by the DLD.Owned property certificate: In this DLD-issued official document, you can find a verified, formal list of all the real estate properties registered under your name in Dubai; it acts as your proof of ownership.Property status enquiry: This smart service by the DLD lets you instantly check key details about properties in Dubai, such as the area, plot number, and ownership data.DLD certificate verification: This digital service can be used to verify the legality and status of property documents, like title deeds, ownership records, or valuation certificates, issued in Dubai.Real estate transaction status: Track or manage your real estate transactions through this service.Waste container management: This section allows you to request municipal services, such as acquiring or relocating a waste container.Appliance and furniture disposal: If you need to dispose bulky items, like home furniture, or appliances, you can book Dubai Municipality’s waste disposal service.HealthAccess emergency health services, register complaints, track requests and download certificates through the Health category of the DubaiNow app:Emergency request (SOS): The app directs you to Dubai Police if you are faced with an emergency situation.Ambulance SOS: The app allows users to request ambulance services in emergencies.Child vaccination plan: Track and manage your child’s immunisation schedule directly.My MRN: Retrieve or generate your Medical Record Number (MRN), a unique identification code issued by the DHA that links all your personal medical files, test results and prescriptions in Dubai.Blood donation: Discover blood donation services, appointments and donor registrations through this service.Update CPD points: This service allows healthcare professionals to view, manage and update CPD (continuing professional development) points that are required to maintain their full-time license.Vaccination e-certificate: Access, track and download official immunisation certificates issued by the DHA, through the app.Insurance complaint: This digital tool lets residents submit and resolve health insurance disputes, such as rejected claims, denied medical overage, service-based complaints, and other issues.Baraem: This free child development screening service allows parents and caregivers to assess their children’s growth and developmental milestones through a short questionnaire, in order to check if they are on track or need specialist evaluation.Environment and petsFrom improving the environment to ensuring animal welfare, the DubaiNow app grants different ways for you to connect with the Dubai Municipality. Here are the services on offer:Animal treatment: Book veterinary appointments with the Dubai Municipality and treat your pet for illnesses and diseases through this service.Pet adoption: Browse pets that are up for adoption through the app, confirm your details and submit adoption requests.Register farm animals: If you own a farm, register your livestock through the app.Register pets: Ensure your pet is registered and microchipped so that they have proper identification and their health status can be monitored.Pet health certificate: A veterinary health certificate is required to verify your pet is fit for travel and free from contagious diseases.Control veterinary parasites: This service lets farm and livestock owners request professional parasite-spraying services for animal pens and farms, in order to eliminate disease-carrying pests.Madinati: Report road, traffic and infrastructure issues through the Madinati smart reporting service.EducationA number of educational resources are available on the DubaiNow app and offer easy access for parents and caregivers:Schools list: This official directory is powered by the Knowledge and Human Development Authority (KHDA) and lets parents search, filter and compare private schools in Dubai by curriculum, annual fees, KHDA ratings, location and grade levels.Universities list: Another customised list, offered by KHDA, allows parents to filter accredited universities in Dubai by specialisation, study level, location, and annual fees.Training institutes list: This directory allows you to search for registered training centres in the city that offer skill-building courses, computer skills and professional development programmes.Parent-school contract: A digital service that lets parents in Dubai legally review and sign their children’s mandatory annual school agreements, the parent-school contract service has been created with the KHDA and binds parents and private schools to clear terms regarding education.Academic history: This feature allows parents and students to view or request official records of a student’s enrolment and schooling history.Early childhood centres: This directory lets parents explore licensed nurseries and early learning facilities for young children, from newborn to six years old, in Dubai.Certificate attestation: Through this service, students and parents can request official digital attestation for educational documents, such as higher education degrees, school transcripts and certificates.Islam and religionThe following services are available on the app for Muslims in the city:Expiation: This service allows users to calculate and securely pay religious atonements or compensations to approved local charitable organisations.Zakat calculator: Created in collaboration with the UAE Zakat Fund, this feature permits users to accurately compute and pay their mandatory alms right from their phones.Masjid locator: Locate the nearest mosque through this service.Land to build mosque: In cooperation with the Islamic Affairs and Charitable Activities Department, this service lets donors or individuals check and start the process of locating and allocating plots of land designated for building new mosques in Dubai.Prayer times: View accurate, official daily prayer schedules for the emirate.Qibla direction request: Users can instantly locate the precise direction of the qibla (the Kaaba in Mecca), using their phone’s global positioning system (GPS) through the app.Fatwa inquiry: A digital feature that allows users to request personal Islamic religious rulings (fatwas).Meal distribution permit: A feature that allows users to conveniently donate meals online through accredited partners.Donations and charityThe DubaiNow app allows you to contribute digitally to various authorised charities in the city. Here is the full list of charitable organisations, foundations and platforms available:Edge of LifeFathers’ EndowmentExpiationJoodFood DirhamsDubai CaresAl Jalila FoundationWomen and Children FoundationDubai CharityNoor DubaiDar Al Ber SocietyAwqaf DubaiSuqiaDirham Al AmalDonate to InmatesBeit Al Khair SocietyBread for AllTarahum Charity FoundationMothers’ EndowmentEhsan Feeding Station
