The British Museum director told the BBC Monday he was "really sorry" if visitors had a bad experience at the landmark Bayeux Tapestry exhibition after some complained of long waits. The fragile 70-meter tapestry went on display in the UK for the first time in September on loan from its home in Normandy, France, with tickets quickly selling out. Some have waited hours to get in and last week some visitors told media they were unable to get inside to see the exhibition despite having bought tickets, because the museum closed early for a private event. "Anyone that doesn't have a good experience, we're really sorry about that and we want to put it right," museum director Nicholas Cullinan told the BBC. Visitors are encouraged to view the tapestry within a 40-minute slot, but staff have found some "want to spend more time than anticipated", meaning the next group has less time to view it, according to the museum chief. Next week the tapestry will reach its 100,000th visitor, said Cullinan, a figure he called "a pretty extraordinary statistic". The museum announced Sunday it will make changes to improve visitors' experience, such as extending opening hours and offering an audio guide, more seats and clearer signs.
